There continues to be multiple scams circulating that are meant to scare and confuse you into giving out personal information.
Remember you don’t have to answer the telephone.
If you don’t recognize a telephone number, don’t answer it.
If you do answer, NEVER give out your personal information.
Don’t open emails from senders you DO NOT know.
Always confirm with a utility company (or other) by contacting the number on your bill if there is a question of cancellation or past due funds.