If a child tells you that he or she has been abused, one of the most important things you can do is stay calm. You should also—

Listen to the child’s words and expressed emotions. Believe the child and stress that his or her safety is important.
Not press the child for more information.
Reassure the child that he or she has done nothing wrong. Abuse is never a child’s fault.
Remember that the people who harm children are often people whom children love.
Avoid negative comments. Encourage the child, saying that he or she did the right thing by telling and that it was brave to tell.

You may not feel confident about discussing this sensitive subject with children, especially if you have never done so.

What Else Can I do To Help?

If you suspect that a child is the victim of abuse or neglect, report your suspicions to your local child protective services agency. These professionals work to ensure that children are safe and, whenever possible, try to keep families together. If you think the child may be in immediate danger, call your local emergency number (usually 911) or your local law enforcement agency. Even though you may be reluctant to get involved, you may be the only person in a position to help a child who is being abused.

If you are a "mandated reporter"—a person in a profession such as a social worker, teacher, or child care provider—you are required by law to report suspected abuse.